Podcast 004: Data Access QA from the Forums
Robert and I depart from our usual dialogue to look at some questions posted on the Oracle Forums. In this follow-up to our last podcast on Data Access, we decided it would be fun to look at what’s...
View ArticlePodcast 007: Five Things about Books of Business
Today we introduce our new "Five Things" format for the podcast. Robert and I will discuss five things you need to know about one of our favorite CRM On Demand features - Books of Business. Look for...
View ArticlePodcast 008: Data Access in Analytics
In this podcast I am joined by my good friend Mike Lairson to address a topic requested by a listener (see, we care!). Mani wrote in a while back and asked that we talk about data access in Analytics....
View ArticlePodcast 009: Integration Introduction
Just about every CRM On Demand customer I work with today has implemented some level of integration. Getting the right information (wherever it lives) to the right people at the right time is now a...
View ArticleThoughts on the ExcludeChannel function
I had a recent experience helping a customer and implementer in dealing with a lot of workflows and field validations combined with integration via web services. It occurred to me some folks out there...
View ArticleMoving to Indexed Fields – A Rough Guide
We've talked many times before about the value of using Indexed Custom Fields (ICF) to juice your performance. It's clearly important to think about this when you are going through initial design and...
View ArticlePodcast 022: All about CRM On Demand Integration Events
In this episode, Robert and I dig deep into Integration Events. What are they? Where did they come from? How can I use them? Should I use them at all? All your questions are answered!
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